To Our Customers/Users - Please Note:


Lovely Victoriana Letters and Love Stories takes no responsibility for any of the content/products/materials used in the manufacturing of any of the packaging, labels, papers, inks or envelopes used for our letter subscriptions. All supplies are purchased from a third-party manufacturer and Lovely Victoriana Letters and Love Stories shall not be held liable for any damages, directly or indirectly, any allergies to materials or any mishaps, losses or harm from the usage or handling of these commonly-used materials.


It is the sole responsibility of the customer for however they decide to use, handle and store any products/services obtained through Lovely Victoriana Letters and Love Stories.


We always do our best to make sure that your letters arrive on time, safely and in great condition but sometimes things happen, during shipping, which are beyond our control. This includes, but is not limited to, wear and tear from rough handling in postal facilities and dampness due to inclement weather during the shipping process.


On occasion, a letter may go missing in the mailing system. This, too, is beyond our control and we recommend allowing sufficient time for letter delivery. If, by chance, a letter has not arrived within a reasonable amount of time and you are concerned about it, please feel free to contact us and we will look into it and see what we can do to make it right.


The writings/storylines in our letters and all characters are a work of fiction by the authors and owners of Lovely Victoriana Letters and Love Stories. Any resemblance or similarities in our main characters, either in illustrations/images or text, to actual persons, alive or dead, is unintended and completely coincidental unless otherwise stated (as in the case with true historical figures and/or places).


All products/services/letters are provided "as is" for entertainment purposes only. Though we have done a great amount of research and strive for historical accuracy, we do not claim to be accredited, authorized, specialized, or 100% accurate. We do not claim, in any way, to be experts or historians. All products/letters are works of fiction and based on true locations and are loosely based around true time eras and events.


All storylines, characters, dialogue, ideas, and information available in the Lovely Victoriana Letters and Love Stories letters are for entertainment purposes only and are subject to modification or change at any time.


All information available on our website and social media sites and/or in emails and newsletters are general facts and details subject to modification and change at any time.


Lovely Victoriana shall not be held liable for the misusage and/or mishandling of any/all information obtained through our website, social media, newsletter, emails or through any of our products/services/letters.